Lowongan Kerja UX Designer di PT Telekomunikasi Indonesia (Persero) Tbk
PT. Telekomunikasi Indonesia, Tbk, (Telkom) adalah BUMN yang bergerak di bidang jasa layanan telekomunikasi dan jaringan di wilayah Indonesia. Saat ini sahamnya dimiliki oleh Pemerintah Indonesia (53,6%), dan 46,4% dimiliki oleh Publik, Bank of New York, dan Investor dalam Negeri. Telkom mempunyai 13 anak perusahaan. Telkom telah melayani lebih dari 151,9 juta pelanggan yang terdiri dari seluler (Telkomsel) lebih dari 125 juta dan pelanggan tetap 25,8 juta.
Perusahaan ini menyediakan berbagai layanan komunikasi lainnya termasuk interkoneksi jaringan telepon, multimedia, data dan layanan terkait komunikasi internet, sewa transponder satelit, sirkit langganan, televisi berbayar dan layanan VoIP. Perusahaan yang memiliki visi menjadi perusahaan yang unggul dalam penyelenggaraan Telecommunication, Information, Media, Edutainment dan Services (“TIMES”) di kawasan regional ini telah mendominasi lebih dari 60 persen pangsa pasar broadband Indonesia. Artinya Telkom sudah memiliki lebih dari 19 juta pelanggan broadband. Telkom memiliki kapasitas gateway internet lebih dari 106,4 Gbps. Perusahaan ini selalu berusaha memastikan kecukupan gateway internet guna memenuhi kebutuhan konsumen baik dari fixed broadband maupun mobile broadband.
Lowongan Kerja PT Telekomunikasi Indonesia (Persero) Tbk
DIGITAL TALENT TELKOM GROUP
Posisi: UX Designer
Lokasi: Seluruh Indonesia
Job Description:
- Understand product specifications and user psychology
- Conduct user research with various qualitative and quantitave research methodologies
- Analyse and interpret existing data (for example web analytics, user surveys, customer support calls) and other supporting previous user research data.
- Able to interpret and articulate the data from research into meaningful insight which will turn into solution, in form of for example : Empathy Map, Personas, User Stories, User Journey Maps, and all tools which support those activities.
- Able to build a report and present all the research process and result to business / product owner and related team
- Planning and develop content strategy and information architecture
- Develop wireframes and prototypes around customer needs
- Have a good understanding, how to choose the evaluation method and how to conduct the usability study (In person vs remote, remote moderated vs remote unmoderated, Usability Testing vs A/B Testing, Heuristic Evaluation etc). Doing analysis and produce recommendation based on the result of the research.
- Find creative ways to solve UX problems (e.g. usability, findability)
- Work with UI designers to implement attractive designs
- Communicate design ideas and prototypes to developers
- Keep abreast of competitor products and industry trends
Requirements :
- Background Pendidikan : S1 Design Communication Visual, Multimedia, Computer Science, IT, or related with Design
- Pengalaman Kerja : Minimal 1 Tahun
- Digital Technical Skill : Have a good understanding, how to design and conduct quantitative and qualitative research approaches, for discovery and evaluating purpose
- Ability to understand user needs, behaviour, experience, and user motivation through various research method
- Ability to build the criteria, requirements, and needs (product requirements) so the product can create the expected user experience journey.
- Has strong knowledge and skill about interaction design and information architecture.
- Proficiency in Marvel, Invision,Figma or other prototyping tools.
- Ability to design, plan, and carry out usability testing with end-users to test hypotheses of the design, features, and workflow of a product.
- Ability to solve problems creatively and effectively.
- Excellence in analytical thinking, and data analyze
- Excellence communication skills
- Specific Soft Skill : Creative, Communication, Emphaty, Out of the box thinking, Collaboration
- Tools : Prototyping: Figma, Marvel, InVision, etc
- Research: Lookback, UXTesting, OptimalSort, Maze, TreeJack etc
- Brainstorming, Collaboration, Articulation: Mural, Miro, Dovetail, Airtable, etc
- Information Architecture : Flowmapp, Draw.io, etc
- Portofolio/project : Melampirkan Portofolio Project yang pernah dikerjakan
Please register your personal information (Online Register) and submit your CV/Resume to: