Lowongan Kerja Customer Relation Staff di PT. Egogo Hub Indonesia

Bagi anda yang sedang mencari Lowongan Kerja Customer Relation Staff di PT. Egogo Hub Indonesia WebKarir.com kali ini akan menyampaikan tentang Lowongan Kerja Customer Relation Staff di PT. Egogo Hub Indonesia seperti dibawah ini:

Persyaratan:

• Minimum D3
• Age maximum 25
• Have minimum 1 year experience as Call Center Agent or Social Media Executive
• Familiar with Social Media apps
• Familiar with how Social Media works
• Have at least basic English skills (speaking and writing)
• Familiar with Microsoft Office
• Willing to work extra hours when needed
• Have pleasant attitude
• Willing to work in Shifts
• Committed with working schedule

Deskripsi Pekerjaan:

• Inbound:
  • Answer incoming traffic and respond to customer’s inquiry via all available channels such as Calls, Email, Social Media, etc
  • Resolve customer complaints based on SOP and guidance
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Identify, and resolve customer complaints using applicable software
  • Process orders using applicable software
  • Complete call logs and reports into ticketing system
• Outbound:
  • Initiate Outbound Call to complete projects such as: Call Survey, Call Verification, etc as per SOP, scripts, and guidance
  • Generate purchase by doing Telesales to available leads provided

Untuk melamar Lowongan Kerja Customer Relation Staff di PT. Egogo Hub Indonesia, silahkan klik disini.