Lowongan Kerja Receptionist / Customer Service di PT. Arada Mulia Indonesia
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WebKarir.com kali ini akan menyampaikan tentang Lowongan Kerja Receptionist / Customer Service di PT. Arada Mulia Indonesia seperti dibawah ini:
Persyaratan:
- High school graduate or equivalent
- Female 18- 27 Years Old
- Must speak, read. Write, and understand the primary language used in the workplace
- Outgoing, service minded, resourceful and independent working person.
- Customer Service, Product Knowledge, Quality Focus, Problem Solving, Computer & Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
- Answers incoming calls.
- Directs call to guest rooms, staff, or departments through the switchboard or PABX system.
- Places outgoing calls and Receives guest messages and deliver the same to the guest.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Maintains customer by Customer Satisfaction
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.