Lowongan Kerja Call Center Team Leaders di Rimedo Pro

Bagi anda yang sedang mencari Lowongan Kerja Call Center Team Leaders di Rimedo Pro WebKarir.com kali ini akan menyampaikan tentang Lowongan Kerja Call Center Team Leaders di Rimedo Pro seperti dibawah ini:

Persyaratan:

• Experience in a call-center for the positions of senior manager, supervisor, team leader from the year
• Experienced PC user
• Initiative, responsibility, analytical skills
• Strong leadership skills, ability to work in a team

Conditions:

• 6 days a week from 7 to 14 or from 14 to 21
• Work in office
• Salary + bonuses (KPI - group work)

Deskripsi Pekerjaan:

• Coordination of all processes and activities (call center) 5 employees
• Quality control and operator efficiency
• Development and compliance with company standards
• Implementation of tasks to improve the quality of service
• Listening and analysis of records of conversations of operators with customers of the company.
• Recruitment and training of candidates for the operator position
• Conducting training with operators
• Receiving incoming phone calls arriving at the line during the peak load period or a complex / controversial / confusing request.
• Collection and analysis of statistical data on the project, preparation of reports for company executives
• Editing script operators
• Control of discipline and administrative issues in the group.

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