Lowongan Kerja Customer Success Agent di Niagahoster
Bagi anda yang sedang mencari Lowongan Kerja Customer Success Agent di Niagahoster
WebKarir.com kali ini akan menyampaikan tentang Lowongan Kerja Customer Success Agent di Niagahoster seperti dibawah ini:
Persyaratan:
- Candidate must be advanced in English.
- Min Diploma in any field (IT field is a plus).
- Have a set of skills customer oriented, good communication skill, confidence, friendly, good in negotiation.
- Having knowledge in domain, hosting, blog, and website will be valued.
- Provide help desk support to Web Hosting users through conversations (live chat and phone)
- Identify customer needs and help customers use specific features
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with internal team (Product, Acquisiton, Reputation Management, Finance, etc)
- Assisting Server Admin to monitor servers performance.
- Response and check abuse of service (spam / phishing)